December 2024 Release Notes

What's New

The December 19^th system update will be the last of this calendar year. The remarkable work done in the last year by this Agency, IT and Project Orion include over 600 bug fixes and enhancements, clearing of the backlogs and decreased call volumes, indicating happier customers. Over the past few months we deployed many enhancements that benefited you, the customer.

Some highlights over the past few months that make the Customer Experience more positive and easier include:

• Enhancements made to the Shopping Cart experience
• UCC Federal Tax Lien Search and Copy request ability
• Removal of unnecessary information in various fillings like Logo key word for Marks or Business Office Address for Articles of Exchange 
• Outputs providing complete information:
  • Titles
  • Signatures
  • Jurisdictions
• Ability to indicate “Hold for Pick-up” for Copy Requests
• Allowed to move forward if you have (“”) in your entity name
• Improved UI and Self-Help interface
• Ability to upload Marks Designs in initial filings

This release includes the ability for you to deselect the "Includes Design" via the Amendment filing process. 

What's Next

Project Orion is committed to improving the customer experience and lessening the burden on anyone who interacts with the Secretary of State’s Office and Commercial Recordings. We are excited to provide an update regarding the future state of the Business License system. 

• In addition to the systemic work there have been several process improvements made in Commercial Recordings that create efficiencies within the staff and the processes they use to manage business.

• Now that we have accomplished our #1 goal of stabilizing the system, improving tools and removing our backlog, it is time to look forward and begin the work we are so excited about, overhauling our system completely. This past summer we went out to RFP looking for a partner that is innovative, efficient, with a customer-focused mindset and a solution that is easy to use by both internal and external users. It is with great pleasure we announce in November we contracted with Speridian Technologies.

• Speridian's CaseXellence solution will increase the efficiencies of Commercial Recordings as well as for the online users, who will have a user-friendly interface, improved self-service functionality, improved mobile experience, and a secure modern solution for all.

 We are also invested in Language Access for all Customers!

• We're asking for your help with an important initiative: Language Access in our Agency.  We want to ensure everyone who interacts with us - no matter their language skills - feels supported and has access to the resources they need to be successful.
• Will you invest a few minutes to full out a brief survey?  It is available in English and Spanish. This is part of our commitment to making our services more accessible to everyone, and we need YOUR input to make it happen!!

While we look to future possibilities, we stay committed to maintaining the stability of our current Business License system as we venture into the modern age with the new system. Stay connected via the Orion website to learn about launch plans and upcoming training sessions in the new year. 

Resources:

• Read about the new Deputy of Commercial Recordings, Deanna Reynolds, in this Press Release. 

• The Secretary of State’s Office launched a landing page for Project Orion to keep the business community and all Nevadans aware of progress on the project.

• The Secretary of State’s Office encourages feedback from the business community as this project develops. To sign up to take part in our surveys, click here.

• November 2024 Release Notes