This notice is to inform the customers of the Business License Portal October 17^th, 2024, software updates. This update features items that improve the system functionality, ensures adherence to Nevada Regulatory Statutes (NRS), and provides enhancements that you, the consumer, have been asking for via surveys and correspondence with the office of the Secretary of State.

What's New 

Shopping Cart:

• Customers were frustrated because when they wanted to delete an old credit card in their profile, the “Forget this Card” button was not working. The old or expired card would remain on the account without a way to delete or remove it. Now, customers can click on “Forget this Card” and the card is removed.

NAICS Support Link:

• Customers provided feedback that when they would click the NAICS Support Link, the E-mail address and Subject line text would appear on the “To” line in their email, and the user would need to edit or remove the information before sending.  Now, when a customer clicks on the NAICS Support Link only the email address will appear in the “To” line and the text will appear in the “Subject” line of the email as expected. 

"Cancel" Redirect: 

• If a customer was in OSHA or DMV workflows and they clicked the “Cancel” button, the redirect would send them to a dashboard versus the easy to navigate My Business Check List. Now, the “Cancel” button redirect will take the user to the My Business Check List where they can simply choose their next action.

 Nevada Revised Statutes (NRS) Compliance.

• Online Users entering Officer Information when filing Dissolution Before or After Issuance of Stock and After Beginning of Business, have noticed not all the Officer Information would show up on the documents. Now, all the Officer Information will appear on the outputs for Dissolution Before or After Issuance of Stock and After Beginning of Business. 

• Customers will no longer be allowed Name Reservations if the Entity is an existing name and is in Default status. Default status doesn't equal “available”.

Hold for Pick-Up

• A new feature for Online Users will offer a choice of locations to pick up their documents when requesting Apostilles or Certifications. Customers can now select either Carson City or Las Vegas.

 Apostilles and Certificates Verification

• Both the Apostilles and Certificates Verification pages have updated text to help the customer understand exactly how and where to verify their document numbers. (Samples of the new messaging can be seen in the screen shots, below)
  • For quick Reference:
    • Documents that start with "N" Verification link-https://esos.nv.gov/AuthenticationSearch/Index
    • Documents that start with “B” or “C” Verification link-https://esos.nv.gov/CertificateSearch/CertificateSearch

• In Copies, Certificates, and Apostilles, the Online User would receive an error message if they attempted to select multiple options. With this update they can now select both Apostille and Ceremonial Certificate then complete the requests without receiving an error message.

• Profile updates would send e-mails to the previous contact as well as show the previous contact on Contact Lines for UCC Documents like Financing Statements versus the newly updated name. As of October 18^th, this bug will be fixed, and the updated contacts will receive e-mails and be appropriately represented in documents and statements. 

Entity Names with Quotation (") Marks 

• For both Marks and Certificate requests, Online Users have received an error message if their Entity or Mark's legal name included quotation marks, “”. Going forward the User will no longer receive the error message and will be allowed to finish their request.   

Multiple/Duplicate Recipients: 

Customers have provided feedback, when they enter an Email ID under Send Acknowledgement Screen, the system would display multiple, duplicate recipients. Now, Customers will experience the expected results of one-two recipients returned per Email ID. (Submitter and RA) 

What's Next:

Project Orion is committed to improving the customer experience and lessening the burden on anyone who interacts with the Secretary of State’s Office and Commercial Recordings. We will prioritize and deploy fixes/enhancements that keep the current system stable, improve user experience, and continue towards Making Business Easier in Nevada.

Thank you for using your voice to advocate what you need to be successful in your filings.

• The Secretary of State’s Office launched a landing page for Project Orion to keep the business community and all Nevadans aware of progress on the project.

• The Secretary of State’s Office encourages feedback from the business community as this project develops. To sign up to take part in our surveys, click here.

• September Release Notes